Warranty Information
It is our mission to provide the highest quality bat that we can and when we put our name, we mean it. Understanding that the process to finding a bat that you want to swing and put trust in isn't a small task. But we're also baseball players, and we know that the game can give you a wild bounce – or break – every now and then. And that's where we want you to the confidence and trust of Pennant Bat when you swing with us.
That's why we put our name behind a FULL SEASON (180 day) warranty. We know that wood bats will break, and if that happens to your bat, we will be happy to send you a replacement as long as there's no evidence of misuse. To start your process take the following steps.
Warranty Process:
- Take photographs of the entire bat
- Scan or take a photograph of your receipts
- Attach the images along with your online order # (if made online) to warranty@pennantbat.com
From there we will make a determination if the bat has gone through proper care and normal use guidelines. If it has we will replace the bat. If not, we will give you a report as to why. Please give up to 14 days to respond to any warranty claims. All shipping charges will be under the customers responsibility.
Orders can only be replaced 1 time per bat purchase within the 180 day period.
We reserve the right to refuse offering a replacement to any person who does not follow recommended product use and care.